FAQ
The OGPlanet FAQ contains answers to many commonly - asked questions.
Q. Do I have to pay registration or subscription fees?
A. Registration to OGPlanet is completely FREE and all of our games are free to play FOREVER! You will only have to pay for the cash-based items that you want.
Q. I signed up but can’t log into the site.
A. If you have signed up but cannot access the game, most likely you have not verified your account. All users must verify their account on the website with the verification code sent to their registered email account. This will activate your account.
Q. How do I verify my account?
A. verification code will be sent to the email address you entered during registration. Visit the Log In/Sign Up page and click on "VERIFY ACCOUNT". Enter your ID and Password to get a verification code sent to your email address. If you do not remember your ID and Password, we advise you to create a new account with the correct email address.
Q. I’m not getting my verification email. What should I do?
A. There might be several reasons for this problem:
1. The email address you have entered is not working. Check to make sure the account is receiving emails.
2. The email address you have entered is filtering out emails. Search your Junk/Spam folder for the verification email.
3. Your email account is full. Delete some emails to create room for the verification email.
If none of these are working, try entering a different email address and then click “Re-send Verification Code”.
Still have questions? If you couldn't find you rquestion or need more information, you can ask us at the Help Desk.
Go To Help Desk